Shipping policy


PAID SHIPPING FEE POLICY 

Orders are processed within 1–3 business days and shipped through reliable carriers. Shipping rates and estimated delivery times are displayed at checkout.

Once an order has been shipped, if the customer chooses to return the product or request a refund for personal preference or change of mind, all return shipping costs will be the customer’s responsibility. Cozyvera will not cover or reimburse return shipping charges.

Cozyvera is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.


FREE SHIPPING COUNTRIES POLICY 
For countries where Free Shipping is offered, shipping costs are covered by CozyVera at the time of purchase.

If a customer cancels an order after it has been shipped, or requests a refund due to a change of mind or personal preference, the applicable return shipping costs will be the customer’s responsibility.

For Free Shipping orders, a 10% shipping and handling fee will be deducted from the refund amount to cover the shipping costs incurred by CozyVera.

CozyVera is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.